Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to ozon88. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and ozon88 ("Platform", "We", "Us", "Our") governing your access to and use of the ozon88 website located at https://ozon88.cam and all associated services, including but not limited to casino games, sports betting, live dealer tables, and promotional offerings (collectively, the "Services").

By creating an account, accessing the website, or using any of the Services provided by ozon88, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform and refrain from creating an account.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly. Your continued use of the Platform following such changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

• "Account" refers to the personal user account you create on ozon88 to access the Services, including your username, password, and associated personal and financial information.
• "Bet" or "Wager" means the amount of money you stake on a casino game, sports event, or other gaming activity offered on the Platform.
• "Bonus" refers to any promotional credit, free bet, free spin, cashback, or other incentive offered by ozon88, which may be subject to specific wagering requirements and terms.
• "Deposit" means the transfer of funds from your personal bank account or e-wallet to your ozon88 Account balance for the purpose of placing bets.
• "Withdrawal" means the transfer of funds from your ozon88 Account balance to your designated bank account or e-wallet.
• "KYC" (Know Your Customer) refers to the identity verification process we conduct to confirm your identity, age, and address in compliance with anti-money laundering regulations.
• "RTP" (Return to Player) refers to the theoretical percentage of total wagered money that a game returns to players over time.

3. Eligibility and Account Registration

3.1 Age and Jurisdictional Requirements

You must be at least twenty-one (21) years of age to create an account and use the Services. By registering, you represent and warrant that you meet this age requirement. We strictly prohibit underage gambling and reserve the right to request proof of age at any time. Failure to provide satisfactory age verification will result in immediate account suspension and forfeiture of any funds or winnings.

You must be a resident of Indonesia or an eligible jurisdiction where online gambling is not explicitly prohibited by law. ozon88 is licensed and regulated under international jurisdiction and operates as an offshore platform. It is your sole responsibility to ensure that your use of the Services complies with all applicable laws in your place of residence. We do not accept players from jurisdictions where online gambling is legally restricted or prohibited.

3.2 Account Creation and Security

To use the Services, you must create an Account by providing accurate, current, and complete information during the registration process. You are prohibited from:

• Providing false, misleading, or fraudulent information;
• Registering multiple accounts (each individual may hold only one Account);
• Allowing any other person to access or use your Account;
• Creating an Account on behalf of another person;
• Using another person's payment methods or financial instruments.

You are solely responsible for maintaining the confidentiality of your username and password. All activities conducted through your Account are your responsibility, whether authorized by you or not. You must immediately notify us if you suspect unauthorized access to your Account. We are not liable for any loss or damage arising from your failure to protect your Account credentials.

3.3 Identity Verification (KYC)

In compliance with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, ozon88 conducts mandatory identity verification for all users. You will be required to submit the following documents:

• A valid government-issued photo ID (Indonesian National ID / KTP Nasional, passport, or driver's license);
• Proof of address dated within the last three (3) months (utility bill, bank statement, or government correspondence);
• A clear selfie photograph holding your ID document next to your face (for facial recognition verification).

We reserve the right to request additional documentation at any time to verify your identity, source of funds, or payment method. Failure to provide requested documents within fourteen (14) days may result in account suspension and withdrawal restrictions. Verification typically takes one (1) to twenty-four (24) hours during Indonesian business hours (WIB).

4. Deposits and Withdrawals

4.1 Deposits

ozon88 accepts deposits in Indonesian Rupiah (IDR) via the following payment methods: Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, and ShopeePay. Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process.

Deposits are typically processed instantly for major Indonesian banks and e-wallets. In rare cases where technical issues or banking delays occur, deposits may take up to fifteen (15) minutes. If your deposit does not appear in your Account balance within one (1) hour, please contact customer support with your transaction reference number.

You must only deposit funds that belong to you and originate from a legitimate source. We do not accept third-party deposits. The name on your payment method must match the name registered on your ozon88 Account.

4.2 Withdrawals

You may withdraw funds from your Account balance at any time, subject to the following conditions:

• Your Account must be fully verified (KYC completed);
• You must withdraw to a payment method registered in your name;
• Any active bonus wagering requirements must be completed before withdrawal;
• Minimum withdrawal amount is Rp 50,000; maximum daily withdrawal limits vary by account tier.

Withdrawal processing times vary by payment method: e-wallet withdrawals (OVO, DANA, GoPay) are typically processed within one (1) to four (4) hours; bank transfers may take four (4) to twenty-four (24) hours depending on your bank's clearing schedule. Withdrawals requested on Indonesian public holidays may experience additional delays.

We reserve the right to conduct additional security checks before processing large withdrawals or withdrawals from newly verified accounts. In such cases, processing may take up to seventy-two (72) hours. You will be notified if additional verification is required.

4.3 Payment Processing Fees

ozon88 does not charge fees for deposits or withdrawals. However, your bank or payment provider may apply their own transaction fees. You are responsible for any fees charged by third-party financial institutions.

5. Bonuses and Promotions

5.1 Bonus Terms

ozon88 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are clearly displayed on the promotion page and must be read before claiming.

Unless otherwise stated, bonuses are subject to wagering requirements before they can be withdrawn as cash. Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit amount) before withdrawal is permitted. For example, a Rp 1,000,000 bonus with a 30x wagering requirement means you must wager Rp 30,000,000 before the bonus becomes withdrawable.

5.2 Bonus Restrictions

• Bonuses are for personal recreational use only. Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, coordinated betting patterns, or exploiting technical errors, will result in bonus forfeiture and account termination.
• Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20%. Game contribution percentages are listed in each promotion's terms.
• Maximum bet limits apply when playing with bonus funds (typically Rp 25,000 per spin/bet). Exceeding the maximum bet limit will void the bonus and any associated winnings.
• Bonuses have expiration dates. Unclaimed bonuses or bonuses with incomplete wagering requirements will expire according to the timeframe specified in the promotion terms.

5.3 Right to Modify or Withdraw Promotions

ozon88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of suspected fraud or abuse, we reserve the right to void bonuses and confiscate winnings.

6. Betting Rules and Game Integrity

6.1 General Betting Rules

All bets placed on ozon88 are final and cannot be cancelled once confirmed. It is your responsibility to review your bet selections before confirming. In the event of obvious errors (such as incorrect odds displayed due to technical malfunction), ozon88 reserves the right to void the affected bets and refund stakes.

For sports betting, if an event is postponed, abandoned, or cancelled, bets will be settled according to the specific sport's settlement rules. Generally, bets on abandoned matches are voided unless the match is rescheduled within forty-eight (48) hours.

6.2 Game Fairness and RTP

All games offered on ozon88 are provided by licensed third-party software providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others. These games are independently tested and certified for fairness by accredited testing laboratories such as eCOGRA, GLI, and iTech Labs.

Return to Player (RTP) percentages for each game are published transparently and represent the theoretical long-term payback to players. RTP is calculated over millions of game rounds and does not guarantee short-term results for individual players.

6.3 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination and forfeiture of funds:

• Using automated betting software, bots, or any form of artificial intelligence to place bets;
• Collusion with other players or third parties to gain unfair advantage;
• Exploiting software vulnerabilities, glitches, or errors for profit;
• Money laundering or using ozon88 for any illegal financial activity;
• Engaging in fraudulent chargebacks or payment disputes after receiving winnings;
• Abusive or threatening behavior toward customer support staff or other players.

7. Responsible Gaming

ozon88 is committed to promoting responsible gaming and preventing gambling-related harm. We provide a range of tools to help you maintain control over your gambling activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Account;
• Session Time Limits: Receive notifications after a specified time spent on the Platform;
• Self-Exclusion: Temporarily suspend your Account for a period of your choosing (minimum six months);
• Permanent Closure: Request permanent account closure if you wish to stop gambling entirely.

If you believe your gambling is becoming a problem, please visit our Responsible Gaming page or contact customer support immediately. We can connect you with professional support organizations and implement protective measures on your Account.

8. Limitations of Liability

To the fullest extent permitted by law, ozon88 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the Services;
• Unauthorized access to your Account due to your failure to protect login credentials;
• Interruptions, delays, or technical failures beyond our reasonable control;
• Loss of profits, winnings, or business opportunities;
• Third-party payment processing delays or failures;
• Decisions made by sports governing bodies that affect bet outcomes.

ozon88's maximum aggregate liability to you for any claims arising under these Terms shall not exceed the total amount you deposited into your Account during the six (6) months preceding the claim.

9. Intellectual Property

All content on the ozon88 website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of ozon88 or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from the Platform for commercial purposes without express written permission from ozon88.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ozon88 is licensed, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Services shall be resolved through binding arbitration in accordance with international arbitration rules, with the arbitration seat located in a neutral jurisdiction.

You agree to waive any right to participate in class-action lawsuits or class-wide arbitration. Each party shall bear its own legal costs unless the arbitrator determines otherwise based on the merits of the case.

11. Account Suspension and Termination

ozon88 reserves the right to suspend or terminate your Account immediately, without prior notice, if:

• You breach any provision of these Terms;
• You provide false or misleading information;
• We suspect fraudulent, abusive, or illegal activity;
• You engage in prohibited activities as defined in Section 6.3;
• We are required to do so by law or regulatory authority.

Upon termination, your Account balance (excluding voided bonuses and winnings from fraudulent activity) will be returned to you after deducting any outstanding fees or charges. You may also request voluntary account closure at any time by contacting customer support.

12. Contact Information

If you have questions, concerns, or require assistance regarding these Terms or any aspect of the Services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 on all pages of the website
• Average Response Time: Under 2 minutes

Our Indonesian-speaking support team is available around the clock to assist you with any inquiries related to account management, deposits, withdrawals, bonuses, technical issues, or responsible gaming support.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and ozon88 concerning your use of the Services and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter hereof.